If you find an error or issue in the product please do the following:
  • If possible, attempt to reproduce the bug while screen recording
  • In the hamburger menu, click on Support and file a ticket
  • Record the Session ID associated to when you discovered/reproduced the issue:
    • In Chrome, open the Developer Tools and click the tab at the top that says Console
    • In the console window underneath the top tab, copy-paste the following command:
      • srdn.storage.readSession().public_key || srdn.pageLoad.clientToken
      • You should receive a Session ID that looks like ‘4453d3ae-efe6-4a23-9a98-dd89a0e41376’
Submit a request to Sardine with a description of the issue you found, the Session ID and attach the screen recording, if possible