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POST
/
supportTickets
Create Support Ticket
curl --request POST \
  --url https://api.sandbox.sardine.ai/v1/supportTickets \
  --header 'Content-Type: application/json' \
  --data '
{
  "email": "[email protected]",
  "userId": "<string>",
  "issueType": "account_issue",
  "message": "<string>"
}
'
{
  "ticketId": "<string>",
  "createdAt": "2023-11-07T05:31:56Z"
}

Body

application/json
email
string<email>
required

User's contact email

userId
string
required

ID of the user submitting the support request

issueType
enum<string>
required

Category or type of issue

Available options:
account_issue,
payment_problem,
kyc_question,
other
message
string
required

Description of the issue or question

Response

200 - application/json

Support ticket successfully created

ticketId
string

Unique identifier for the support ticket

createdAt
string<date-time>

Timestamp when the ticket was created