cURL
curl --request POST \ --url https://api.sandbox.sardine.ai/v1/supportTickets \ --header 'Content-Type: application/json' \ --data ' { "email": "[email protected]", "userId": "<string>", "issueType": "account_issue", "message": "<string>" } '
{ "ticketId": "<string>", "createdAt": "2023-11-07T05:31:56Z" }
This endpoint allows users to file a support ticket with Sardine by providing their contact information and details about the issue.
User's contact email
ID of the user submitting the support request
Category or type of issue
account_issue
payment_problem
kyc_question
other
Description of the issue or question
Support ticket successfully created
Unique identifier for the support ticket
Timestamp when the ticket was created