> ## Documentation Index
> Fetch the complete documentation index at: https://docs.payments.sardine.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Issue Reporting

If you find an error or issue in the product please do the following:

* If possible, attempt to reproduce the bug while screen recording

* In the hamburger menu, click on Support and file a ticket

* Record the Session ID associated to when you discovered/reproduced the issue:

  * In Chrome, [open the Developer Tools](https://developer.chrome.com/docs/devtools/open/) and click the tab at the top that says Console

  * In the console window underneath the top tab, copy-paste the following command:

    * `srdn.storage.readSession().public_key || srdn.pageLoad.clientToken`

    * You should receive a Session ID that looks like '4453d3ae-efe6-4a23-9a98-dd89a0e41376’

Submit a request to Sardine with a description of the issue you found, the Session ID and attach the screen recording, if possible